Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries
Usually two clips at the back, one on left side one on right, bit of a fiddle put press them both up together and then have a friend tap the front edge and the top should slide backwards.
If it is not this type come back to me and I will tell you how to do the less common other type. Once you have the top off would you kindly rate my service using the smiley faces below ~ thanks - Ian
Hang on let me check the parts listing then
what comes after the gb/ should be two number?
Well the Bosch technical website says there are two versions, both of which have knock off tops, are you sure you understood how I was explaining its removal, there are two clips that form part of the top at the rear of the appliance can you see those?
Can you press them in upwards direction and this should then unclip them from the back panel.
Are you at the appliance now?
OK other type has screws under lid at front undo those and then lift lid off ~ if you have a look across top of door stainless steel panel it has laser printed in the stainless the full model number
How can it be poor service when by your own admission the task was 'too challenging' for you. The information supplied was correct, your ability to carry out the removal beyond your capacity not mine.