Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries
Can you give me the full ENr of the product please ~ Ian
OK there is no fuse in the appliance, if it is a French plug how are you getting electric to it, are you putting it through an Euro/UK adapter and secondly are you sure you are getting power to the wall socket?
OK can you get hold of a multimeter?
and if so do you know how to use one?
I understand that the control panel does not light up what we have to establish is if you have any power getting into the appliance or if the fault is between the power outlet and the mains filter firstly.
Are you sure you have got that the correct way around, the electrical screwdriver should only light up if you have a live supply ~ what you need to be able to check is if you have a live & neutral supply to the appliance. You will not be able to do that with a neon.
Not familiar with French plugs, are they able to be turned through 180 degrees like the German ones?
OK well you have to establish if you have 220v at the mains filter and once this is done follow it through to the switching at the electronic board ~ you will need a multimeter or continuity tester to do this ~ Ian