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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have E:18 showing on my washing machine , can you advise

Customer Question

I have E:18 showing on my washing machine , can you advise me whats wrong
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** you supply me with the Enr and FD from the label inside the door please

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.

JACUSTOMER-9t597zzg- :

George,

George-Allsorts :

Hello?

George-Allsorts :

Can you explain why you have just stated my name and then not finished the sentance you were typing.. Then you have left me a 'Poor Service' rating?

George-Allsorts :

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The way the service works is:

1. you type your question
2. when I log onto the system I will see the question and respond with advice, or I will ask you some information...
3. when you see the request or advice you will respond to me... ie. leave me a message
4. I will respond to you at some point.

Please just type your question and when I log onto the system I will respond to you.