Hello, my name is***** you give me the FD of the appliance please.. it is next to the Enr on the label inside the doorKindly be patient whilst awaiting any responses from me as I'm not constantly available.
Hi, so it is a Feb 2007 model... Let me just go look at the diagram for the appliance
Does the pump operate properly on this appliance?
Don't know. If I switch it on a cycle it takes ages for the drum to fill in short one second "gasps" but it never seems to get to the point where it empties - it stops with the 1200 and 600 leds lit.
Thanks.. one moment please
If I blow down the pressure switch hose I hear bubbles - should the pressure vessel at the bottom have a diaphragm?
No...One moment please.. I am just looking at the documents I have for your model
Ok.. you say that you blow down the pressure switch hose and you hear bubbles... This is because there is a chamber at the bottom that has water in it... It is just a chamber, there is nothing in it... It connects the pressure switch to the tank system via the sump hose.
I want you to try something. Do you have a set of tools?
Firstly, I want you to turn the dial to the off position... Then turn it to the drain position and press start to see if the appliance pump works.If it doesn't, let me know.If it does, then I want you to unplug the appliance and take off the sump hose.. Disconnect it at the base of the drum.. Make sure there is nothing in that hose... This is the only area that would affect both the fill and the drain simultaniously..
------------------Does the pump work?------------------
ok switched to drain - after OFF - relay clicks but then nothing. mind you drum is empty already [i drained it via drain hose] should i put some water in via tray and try again?
Yes... Use a pan to put water into the appliance vis the door or the tray... Put the hose into a bucket so you can see the water flow if the pump is working
No dice - nothing happens after the relay clicks
So you are turning it off... turning it on to spin, and pressing start but there is no pump action?
thats DRAIN not SPIN though
Then you need to use a multimeter to test the pump
If you get a reading using the multimeter when testing the pump, you'll need to test the power supply to the pump------------------------------Can you please rate the assistance at this point... it will close the chat and open in Q&A, but will still allow us to converse further
ok - have got machine on its side and have disconnected the rubber sump it has a 2inch approx nylon ball inside [plus some gunk] i have disconnected the electrical connector to the pump but can't rotate the pump much to remove it - will try a continuity test in-situ. If the pump is duff would it explain the wierd filling?
pump coil is 156ohm
The ball is supposed to be there, but the gunk/junk isn't...
Once you have cleared the Sump hose, take out the pressure chamber from the sump hose and check it... Once all is clean, put it all back together...
---------------Close doorSwitch selector off & wait a couple of secondsTurn selector to six o'clock position. Touch spin speed button and turn selector clockwise to seven o'clock position. Release spin speed button. Error memory will show. Turn selector to off.
Can we continue?
What is the pressure chamber?
Hi George, thanks for your help so far - I've already rated you and therefore paid - are we ok to continue without me paying further?
Hi George, I have cleaned everything and put it back together. While it was accessible I rigged power to the pump which worked fine.
I did the reset routine you posted and the 1200 and 600 leds lit.
I selected a wash cycle [mixed load] and pressed start. Just as before the drum starts to rotate slowly - first one way then the other but the water just comes in in intermittent 1 second bursts with six or seven seconds in between bursts. This is the original fault.
thanks George - much appreciated.
Can you check the brushes in the motor.Also, I don't think there is, but just to confirm, is there a small display on your model?.. If so, is there an error number showing.
Hi George, I'll look for the brushes [ motor seems to work fine though].
My model doesn't have a display just the spin speed LEDs.
Hi George, the brushes are at least an inch and a half long.
Ok George I think we've about exhausted this now. Thanks for your help.
One last question - what is the water level controller?