The model is SN25M831GB and it is about 3 years old.
I did a bit of a search on the internet and saw a few comments about water in the bottom of the machine, so i took a look in, and could not see any.
I have a general repair chap that does a lot of bits and bobs for me, so if it is something mechanical and straight forward, i can ask him, but he is not an appliance specialist in any way.
Hi Michael...I hav eour chap coming over tomorrow, if you could send me some instructions i will pass them on to him.
Also how do i find you again on Justanswer?