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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a miele built in microwave oven it wont heat anything

Resolved Question:

Hi I have a miele built in microwave oven it wont heat anything up?
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi and thank you for choosing Just Answer.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve.
How old is your microwave oven?
Also may I have the full model # ***** I can assist you properly?
Thank you
Tech Michael
Customer: replied 2 years ago.

Thanks Michael,

Its a Miele Microwave Oven about 3 years old and the model is M8161-2

Expert:  Michael replied 2 years ago.
Thank you for that.
When you run the microwave oven, does it sound the same or a bit different?
Also do all the other functions appear to work ok?
And when you set it to cook something, does it seem to run, light on, timer counting etc?
Thank you for your patience.
Tech Michael
Customer: replied 2 years ago.

It seems to sound the same no different and the timer is counting down, lights on the oven part seems to be ok its just the microwave wont heat anything

Expert:  Michael replied 2 years ago.
Thnaks for that info.
This is a failed magnetron, the part that heats the food.
Its fairly easy to replace and I can let you know the best place to order that part if you have the tools and are handy we can assist you with this repair as well.
But a word of caution.
Microwaves can contain LETHAL VOLTAGES even when disconnected from their power supply!!!
If you have some experience with electronics I can help you make this repair.
In any case the repair will be cheaper if you have the part already when you call a tech to install it. Just about any appliance repair shop can fix this for you.
If you would like to order the magnetron the best place for that is Espares:
Sales/Parts
0844 9777 888
After sales
0333 4007 888
Monday to Friday 8am to 6pm, Saturday 9am to 4pm, or 10am to 4pm on Bank Holidays
For security and training purposes, telephone calls may be recorded or monitored.
Outside the UK? Call us on: +44 (0) 20 7717 5046.
I will stick with you.
If you need me further you can reach me even after rating at no additional cost until this is fixed
please be sure to give my answer a top-three rating.
It won't cost you anything to further to rate and I will be with you at no additional cost but you can always get in touch with me if you need further help;-)
Thank you and have a great day!
Tech Michael
Customer: replied 2 years ago.

Thanks its a built in microwave so would it need to be removed? I am probably best getting somebody to fix this as I have no experience

Expert:  Michael replied 2 years ago.
Hi its pretty easy to remove in most cases but it is heavy lol.
But you are welcome and if you need my services further please let me know, I am here to be helpful.
Have a great day and please rate kindly at this time;-)
Thank you
Tech Michael, no additional cost to rate;-)
Customer: replied 2 years ago.

thanks Michael,

one last thing the website you gave does not have the part for miele is there anybody else you recommend that will have that part for the model?

Expert:  Michael replied 2 years ago.
Hi its best to call Espares for that, they don't list much of their parts online.
You can also get the magnetron from: http://www.buyspares.co.uk/
Or call: Sales 0844(###) ###-####ustomer Services 0333(###) ###-####
Monday to Friday 8am - 6pm
Saturday 9am - 4pm
Sunday Closed
please rate kindly;-)
Thanks so much.
tech Michael
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