Hello, my name is***** you give the model number of the appliance please.. You'll find it on the label on the inside of the fridge.If you require a Service Engineer, can you also give me your postcode pleaseKindly be patient whilst awaiting any responses from me as I'm not constantly available.
HELLO ***** OF THE APPLIANCE IS BFFF55173BHANKYOU FOR REPLYING SO QUICKLY, THE NO OF THE BUSH APPLIANCE IS BFFF55173B.
One moment please
Thank you for waiting... Can you put your hand on the dome shaped compressor at the bottom rear of the fridge freezer and tell me if it is Cold/Warm/Hot
HAD IT OUT TODAY AND WAS COOL.
Can you take the trays out of the freezer and tell me if you can feel cold air coming from the opening in the panel at the back
ITS COLD BUT CANNOT FEEL ANY FORCE OF AIR, BY THE WAY SOME OF THE FOOD IS STILL FROZEN, JUST, SUCH AS FISH VEGETABLES ETC
Can you see any ice at all in the back wall inside the freezer... Look very carefully?Also, is the fridge compartment cooling correctly?
NO ICE AT ALL, YES BUT HAVE HAD TO INCREASE THE NO. TO 5
Can you tell if the fan in the freezer is rotating... You should be able to hear it
NO IT DOESNT SOUND LIKE IT
Then this will be the problem... You will need an Appliance Engineer to call and replace the fan in the freezer if it is not working.
If you let me know your postcode I can advise you of one who covers where you live
SOUTHEND ESSEX UK SS0 7TF
If the fan is working then the appliance may need regassing
There is only one listed for your area:AMA ServiceBenfleet Phone: 01268750485 Mobile: 07790449449-----------------------------------Please take a moment to rate my assistance.. Please use the smiley faces to do this.
THANKYOU GEORGE YOUR A STAR.