Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries. Is the motor running at the back and if you put your head near the cabinet can you hear the hiss of refrigerant passing through the pipes?
OK how long have you had it on since you restarted it?
OK and does it feel cold yet in the cabinet these Chinese built freezers can take up to 8 hours to get cold.
Has your food gone soft?