How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
26760916
Type Your Appliance Question Here...
Dales-Electronic is online now

I have an AEG lavatherm T 56800 dryer and it keeps stopping.

Customer Question

Hi I have an AEG lavatherm T 56800 dryer and it keeps stopping. The END light flashes 5 times with a beep accompanying the flashes 5 times also. A pause of 1 or 2 seconds then it beeps and flashes 5 times again. This keeps on until I turn it off.
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries ~ would you kindly let me have the product code or pnc off the rating plate/label.

Customer: replied 2 years ago.

Hi Ian,

The PNC No: *********** /p>

Thanks Im Richard.

Expert:  Dales-Electronic replied 2 years ago.
Sorry could you put a # ***** before the pnc ie #12234 etc the computer has picked it up as a telephone number and blocked it out so that I cannot see it. Ian
Customer: replied 2 years ago.

Hi Ian

the no is #916 012 128 00

Expert:  Dales-Electronic replied 2 years ago.
Thanks got it that time ~~~~
Expert:  Dales-Electronic replied 2 years ago.
OK can you give me an idea of its age, the service manual is not listed on the engineers website under that pnc which usually means its quite old?
Customer: replied 2 years ago.

Hi, I cant be sure but I think its about 8 / 9 years old. Time flies so it could be 10

Expert:  Dales-Electronic replied 2 years ago.
OK that makes more sense, can you advise me if you leave it for a while does it restart on its own?
Customer: replied 2 years ago.

It keeps beeping with the end light flashing so in the end I turn it off as the beeping is quite loud and annoying. I have left it for about 6/7 cycles of beeping and there is no sign of it stopping.

Expert:  Dales-Electronic replied 2 years ago.
No its not the beeping Im concered about, I want to know if the motor restarts after a short period of time is there no way of switching the beeper off?
Customer: replied 2 years ago.

I will have to wait until it happens again and I will leave it for 15/20 mins.

Will be using it this evening so hopefully will get the answer then.

I will let you know later or tomorrow if needs be.

Hope this is ok. Cheers ...Rich

Expert:  Dales-Electronic replied 2 years ago.
OK come back to me when you've checked it out ~ Ian
Dales-Electronic and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
Hi Ian
I have been using my dryer this week and it has been working fine. Talk about typical. I am about to rate you so you get your money. I haven't really got to the root of the problem so if it plays up again soon I hope you don't mind if I contact you .
Please let me know if this is ok.
Kind regardsRichard
Customer: replied 2 years ago.

Hi Ian,

sorry its been a couple of weeks. My machine worked ok for a while but is now playing up again. It still keeps stopping and does not restart.

Also the drum keeps slowing down and almost stops, this is accompanied with a humming noise. It is as though someone is grabbing hold of the drum. Any ideas??

Thanks Ian

Richard

Expert:  Dales-Electronic replied 2 years ago.

Hi Richard - can you run it for a period of time without any clothes in the dryer and tell me if you still have the same problem? if its continues to stop then leave it and tell me if it comes on by itself some time later ~ Ian

Customer: replied 2 years ago.

Hi Ian, its Richard

I have run the machine with no clothes and it stops the same as before

(end light flashing accompanied by beeping). If the END sign illuminates then the machine does not turn back on, but sometimes it stops without the END sign and in this case the machine starts after a while.

As before the drum slows down at times with a slight humming sound.

If the drum stops completely then the end sign flashes with beeping sound.

Expert:  Dales-Electronic replied 2 years ago.
.
Customer: replied 2 years ago.

Hi Ian

I don't know if you replied, I got a message that you did but I didn't get it.

Thanks Ian

Kind Regards Richard

Expert:  Dales-Electronic replied 2 years ago.
OK according to the manual there are two lights that flash indicate the fault ~ the end light will indicate the area of the fault and this should be followed by the start which indicates the particular fault within that family. So I need you to recheck and tell me how many times the start light flashes too and then I can tell you specifically what the fault is ~ Ian
Customer: replied 2 years ago.

Hi Ian

I have been trying to use the machine the last few days. The Fault is getting worse as the machine only runs a minute or two before ending the program now. As for the start light it does not flash at all at any time.

Only the END light flashes with the beeping. The drum keeps slowing or grinds to a halt completely then the END light flashes with beeping.

Is there anything that would make the drum slow, I have checked the two "wheels" at the front that support the drum and they are fine.

Thanks again Ian

Richard

Expert:  Dales-Electronic replied 2 years ago.
OK the flashes indicate that there is a problem with the motors operation however I needed the start light to further flash to give me the actual part that is at fault. The best that I can do is advise that it is either the motor or the electronic module that controls it. Without being there unfortunately there is no way I can check it further. The fault code shown only gives me the family (ie motor) but this can be a component on the control module or part of the motor. If I was a betting man I would probably change the control module first, if you can get the board out and give me its part number or any numbers on it I may be able to get you a company that refurbishes them which would save you some money. If it turn out to be the motor then likely the cost would prohibit the appliances repair ~ Ian
Customer: replied 2 years ago.
Hi Ian
I have given up with the dryer. It is driving me mad. Just bought a new heat-pump one. Thanks for all your help .
Best WishesRichard.
Expert:  Dales-Electronic replied 2 years ago.
Hi Richard ~ sad to hear that you have given up but it gets to me some days too. Good luck with the heat-pump one, at least if it goes wrong there will be no chance of a fix. Take care see you next time around ~ Ian