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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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We have an Electrolux double oven cooker. PN ********* Model

Resolved Question:

we have an Electrolux double oven cooker. PN ********* Model DD061CEW. S/N33300053. The Door is completely broken and needs to be replaced. Can you supply and what is the cost please?
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is George.. Can you re-state the Product Number putting a # ***** before the number so I can see it please

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 1 year ago.

#948522124

Expert:  George-Allsorts replied 1 year ago.
Can you tell me if it is the top or the bottom door that you need the information for
Customer: replied 1 year ago.

bottom door

Expert:  George-Allsorts replied 1 year ago.
And can you tell me which of the following parts of the door need replacing...

Door handle
Door glass (outer)
Door glass (inner)
Hinge (upper)
Hinge (lower)
Door catch
Customer: replied 1 year ago.

all

Customer: replied 1 year ago.

all

Expert:  George-Allsorts replied 1 year ago.
We are not allowed to supply the parts to you but, if I can tell you the prices, the part numbers, and where to buy them, will that be satisfactory enough for you to give a positive rating?
Customer: replied 1 year ago.

yes

Expert:  George-Allsorts replied 1 year ago.

Here is a list of all the parts for the door with links to each item.. Also there is a diagram below to help you identify which part is which.

114 3115457008 Handle Kit,white,Alpha (£46.45)
116 3114393014 Screw,handle,8x3/4 PZ (£2.25)
117 3490038019 Spacer,handle (£3.95)
118 3114682556 Outer door,main oven,white,glass/bracket (£145.50)
121 3590588053 Nut,captive, no.8 (£4.50)
122 3110539008 Screw,black (£6.70)
123 3112119007 Washer,black,fibre (8.95)
126 3111433243 Inner door,main oven,glass (80.40)
127 3115957015 Catch,roller (4.00)
436 3117199020 Hinge,upper,with pin (6.40)
436 3117199038 Hinge,lower,with pin (8.40)
438 3112447028 Bracket,hinge,upper (7.30)
438 3112447036 Bracket,hinge,lower (11.05)

graphic

Customer: replied 1 year ago.

Thank you for your help. As I am an OAP I have cancelled a monthly payment with you. Anyhow thanks for your help

Expert:  George-Allsorts replied 1 year ago.
I am afraid we as engineers have nothing to do with the payments section Maurice...You will need to contact customer services ragarding that...

Please remember to rate my assistance to you this evening as promised
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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