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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a new Zanussi ZHT610W COOKER HOOD, It has positions

Resolved Question:

I have a new Zanussi ZHT610W COOKER HOOD, It has positions provided for 2 wall fixing brackets, these were not supplied and I cannot locate these parts on the Zanussi web site. Do these parts exist if so wher can they be obtained please
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Im not sure if these come with the hood. Can you tell me the product number from the data label on the hood, I can then check for youThanksRob
Customer: replied 2 years ago.
###-##-####/p>
Expert:  Rob replied 2 years ago.
Ill check for you now
Customer: replied 2 years ago.

thanks

Expert:  Rob replied 2 years ago.
Thats odd, its not listed. Is this a new hood?
Customer: replied 2 years ago.

Yes purchased last week.

Expert:  Rob replied 2 years ago.
Can you check the pnc number there should be a couple of other numbers?
Expert:  Rob replied 2 years ago.
Can you check the pnc number there should be a couple of other numbers?
Customer: replied 2 years ago.

The numbers on the information plate are:-

ZANUSSI

Mod: ZHT610W UK

PNC: ********* /p>

Ser No. : 507 12476

Expert:  Rob replied 2 years ago.
sorry, the system has crossed out the one number i need !!Can you repost it and put the letter A directly in front so it looks like A942926
Customer: replied 2 years ago.

PNC : *********

Expert:  Rob replied 2 years ago.
You have to put the letter A directly in front of the number, otherwise it will get crossed out
Customer: replied 2 years ago.

A942492672

Expert:  Rob replied 2 years ago.
and there are no other numbers after the last 2?
Expert:  Rob replied 2 years ago.
and there are no other numbers after the last 2?
Customer: replied 2 years ago.

No further numbers

Expert:  Rob replied 2 years ago.
OK, Ive got the diagrams now.The brackets are not part of the appliance, hence why you cant find them anywhere.You would need to use some brackets from a store like B and Q or Wickes, which suit the installation for you.Hope that helps and confirms what you had already suspectedCan I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.This will not close your question and you can still come back to me if you need more helpThanksRob
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