Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries ~ can you give me its full model number please.
It is HB2T150/04
OK can you give me the part number of the parts you have been sent so that I can have a look at what we are talking about please.
RE 500K from Ransom spares.
Cant find them listed is it these ~~ http://www.ransomspares.co.uk/parts/cookers-hobs/neff/socket-for-side-oven-racks/50306.htm
Sorry pressed reply too quickly. .. typo, the part no, is RS50306