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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9565
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Good afternoon, I am hoping you can help me please. I have

Resolved Question:

Good afternoon, I am hoping you can help me please. I have a Panasonic DVD recorder Model DMR-EX83EB purchased in 2012. Just recently, when I turn it on the letters E:T:L are displayed in the window for a short while then it flicks back to the clock display and I am unable to get into the record or play back programmes. Also when the recorder is turned off and the time is displayed there are always the letters EXT -1 displayed beside the clock in small red letters/number.
Please can you tell me what has happened and how can I rectify it so that I can use the recorder again.
Yours in hopeful anticipation.
Mary AUstin
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi Marry I am sorry to hear that.
Were there any electrical storms or power cuts in your area that you are aware of prior to this event recently?
As long as there is not problem internally (electronic)
You have somehow switched the machine into External Link Mode.
Somehow you switched the machine into external link mode.
Press the external link button - either on the remote or behind the front door flap to restore normal operation.
Please let me know if that helps;-)
Also if so, please rate my service to you kindly before closing this page.
But if that doesn't help please let me now and do not rate in that case.
Thank you Mary I hope that helps.
I will provide further info .
Customer: replied 2 years ago.

Thank you very much, all working OK now.

Expert:  Michael replied 2 years ago.
Hi Mary wonderful!!!!
Have a great day Please rate my service kindly before closing this page and have a nice weekend!
Michael and 2 other Appliance Specialists are ready to help you

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