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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a Zanussi ZWD 1271 W. The power light comes on, but

Customer Question

I have a Zanussi ZWD 1271 W. The power light comes on, but there are no control lights on the display and nothing works. This happened half-way through a wash.
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..

Can you tell me... are you able to open the door?

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.

yes, I can open the door. I have also emptied the water out and cleaned the filter. This hasn't solved the problem

Expert:  George-Allsorts replied 2 years ago.

My next question was to be .. Have you got water in the drum..

Take off the motor and check the brushes in the motor .. If the brushes are very short (5mm) then change them and you might solve your problem..

Alternatively, you will need a replacement PCB / Control Module

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