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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Beko BDVi66K double oven with induction hob; hob has developed

Resolved Question:

Beko BDVi66K double oven with induction hob; hob has developed a fault on right hand side both back and front cooking areas are flashing E5 error message - cooker is not under warrenty.
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..

Can you give me the product code from the appliance data label please

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.

Hi George,

Model number: BDVi668K

Serial number: (###) ###-####/p>

220 - 240 v ; 50 Hz

Class I

11, 4kw type G1461311001N00


(###) ###-####- manufactured in Turkey

I hope this is what you need

Expert:  George-Allsorts replied 2 years ago.
There is a communication error between module and control card.

No voltage is getting through to the module. It may be a bad connection on the connector or have a problem with cables

Check / change the cables and connector. If there is still a failure, change the module as it will have failed.

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Customer: replied 2 years ago.

Thanks do you have parts numbers for the connector/cables? In the event I need to replace them. Thank you

Expert:  George-Allsorts replied 2 years ago.

I would need to speak to Beko to see if they would sell the cables separately as they are not listed as a spare part

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George-Allsorts and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Thank you. I will give all this to hubby and see if we can make some progress. Cheers