Hi Kevin, I think the machine is about 3 years old. There are no other noises & the motor turns easily when the drum does rotate
I think it is only 3 years old - No other noises are apparent when the drum tightens up
My customer is a bachelor so, like me he probably only uses it once a week.
Please confirm what you mean by the button to the left, the selector knob is to the left of the start button.
I'll pop round to the customers house tomorrow evening and do what you suggest - willl get back to you after.