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Plumberpro
Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience:  Heating and hot water heating appliances experienced
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Last night I asked a friend to turn off my vaillant heater

Customer Question

Last night I asked a friend to turn off my vaillant heater not realising he didn't know how! This morning I have no heating or hot water,the red light is on and he says he pressed the button beneath it. What do you suggest please?
Yours sincerely,
K O Connor
Submitted: 2 years ago.
Category: Appliance
Expert:  Plumberpro replied 2 years ago.
Hi , is it a combined boiler? Can you try turning the whole power off ( fused spur?)to it for 10 mins then back on
Expert:  Plumberpro replied 2 years ago.
Do you have the model , please . and did your friend turn off the boiler at the actual boiler or at the programmer/ room stat?