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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Hotpoint CRM D C wired using extisting mains supply cable (standard

Resolved Question:

Hotpoint CRM D C wired using extisting mains supply cable (standard LN and Earth) but only get two rings working. Do I need to split the live supply or use a jumper to get power to the other two rings? The power on light works but the rings do nor heat up.
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..

Can you give me the full model number please

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.

CRM 641 D C cod. *********** s/n###-##-####/p>

Customer: replied 2 years ago.

CRM 641 D C COD *********** S/N###-##-####/p>

Expert:  George-Allsorts replied 2 years ago.
Thanks Richard...

Can you photograph the connections you have, that I might advise a little better.

Question: This model usually comes prewired... Was this the case: if so, why was the preinstalled wiring removed?
Customer: replied 2 years ago.

Original wiring removed to allow connection to existing feed since accessing the mains connection meant removing fitted kitchen units.

Existing feed is UK standard L N and Earth

I'll take a photo

Customer: replied 2 years ago.

Expert:  George-Allsorts replied 2 years ago.
As I thought, your connector block has a link between L1 and L2... Can you make sure those connections are screwed down tightly, then retry your hob...

Normally, if the link is not screwed down you will lose the service supplied by that link
Customer: replied 2 years ago.

George

As supplied there was a link between L3 and L2. Do I put an additional link in, there were three supplied?

Expert:  George-Allsorts replied 2 years ago.
Yes Richard, replace the links as originally supplied..

To explain: these links from one live to another are replacing the necessity to have several supply cables... The link from the first L1 connection with the cable to the second L2 connection is hopw L2 would gather its power etc etc.
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