How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Plumberpro Your Own Question
Plumberpro
Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience:  Heating and hot water heating appliances experienced
77408428
Type Your Appliance Question Here...
Plumberpro is online now

Dgistat I try to renew batteries but unit will not slide

Customer Question

Dgistat
I try to renew batteries but unit will not slide down when pressed.
Submitted: 2 years ago.
Category: Appliance
Expert:  Plumberpro replied 2 years ago.
Hi , there should be a small slot to slip a coin or screwdriver into. This will unclip the cover then it will slide off
Customer: replied 2 years ago.

there is no slot. The instructions are Push on base to unlatch and battery box will slide down. I pushed on the base and it moves slightly but not enough to push anything in to slide it down.

Expert:  Plumberpro replied 2 years ago.
Hi , do you have the model of the digistat?
Customer: replied 2 years ago.

IT is a Digistat 1.

The battery box is a typical push to unlatch and push again to lock closed. But it will push not enough to unlatch. There is only the very slightest movement. I feat it must be jammed. I will have to buy a whole new unit, because the battery symbol is flashing and eventually the whole thing will die. Your reply seems to indicate a different model. You cannot help me I am afraid.