How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

I have a built in De Dietrich larder fridge. The LCD display

Resolved Question:

I have a built in De Dietrich larder fridge. The LCD display is glowing orange rather than white, and the alarm sounds after a few minutes when the machine is first switched on. You can silence the alarm but it starts up again after a few minutes. Silencing it again solves the issue and the fridge cools down to the required temperature.
Simple question - what is the fault? The orange colour / alarm is clearly indicating the problem but the manual / internet doesn't give any clues!!
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..

Can you give me the full model number of the appliance please... This can normally be found on a label on the interior of the fridge.

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.

Hi - I am away from the fridge (!) - my files shows it to be a DRS63JE model. That's all I have.

Feel free to call me if it saves time 07973 62 44 90

Thanks

Gus

Expert:  George-Allsorts replied 2 years ago.
Can you tell me if there are any symbols showing when the allarm is sounding and the display is orange?
Expert:  George-Allsorts replied 2 years ago.
Hi Gus, nice speaking to you today...

Please remember to rate the assistance given to you this afternoon.

regards
George
George-Allsorts and other Appliance Specialists are ready to help you