How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

Hotpoint ultima just shows 1 minute to go tried switching

Customer Question

hotpoint ultima just shows 1 minute to go
tried switching off for a while or another programme goes through cycle but nothing happens
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel replied 2 years ago.

Hi

Can you post the model number please.

Regards

Customer: replied 2 years ago.

WMUD 9427

Expert:  Daniel replied 2 years ago.

Thanks for that.

When it sticks like this has it drained the water out?

If you pause it and turn it off does it clear the 1 minute and if you open the door has it spun?

Regards

Customer: replied 2 years ago.

no it does nothing. cant open the door or any thing. I can put in another programme and the programmer shows its working but no water or any thing works

Expert:  Daniel replied 2 years ago.

Ok so if you select a spin only cycle can you hear the pump at the bottom running?

If you dont hear the pump then can you hear a slight humming noise from the bottom right corner?

Will the drum turn?