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Ask George-Allsorts Your Own Question

George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a DCU7230B which has stopped heating, and now only

Customer Question

Hi, I have a DCU7230B which has stopped heating, and now only runs for say, a minute at a time and stops for 30 seconds or so inbetween. I have checked the heater unit with a multimeter and it all seems to be fine. Could it be a control problem? With best wishes,
Adrian
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello Adrian, my name is George..

Check the manuual resetting thermostat on top of the heating element casing? Check that the circuit is Closed... If the circuit is OPEN, push the red button down and check the thermostat again to ensure it is CLOSED.

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 1 year ago.

Hi, yes it is definitely closed and passing current.

Expert:  George-Allsorts replied 1 year ago.
Ok, can I have the product code please.. that will let me have a look at the circuitry to see what could be causing this
Customer: replied 1 year ago.

Hello it's a Beko DCU7230B

Expert:  George-Allsorts replied 1 year ago.
On the label, there is a number.. I need that number
Customer: replied 1 year ago.

Hello, there are several numbers on the heater unit label, these are;

IRCA 230V 1600W 700W

HAH02 A862


(###) ###-####/p>
(###) ###-####/p>

Hope this helps,

Best regards,

Adrian

Expert:  George-Allsorts replied 1 year ago.

It was the dryer product code I needed... Never mind, I have found that.

When you checked the resettable thermostat, did you check the resistance of the NTC on the heater?

Have you also checked the NTC on the door?

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