The machine is 8 years old but has been used only infrequently, I tried to use it a few weeks ago and that is when I discovered the problem. The machine has a water tank which I assume feeds the water through a pipe, hope that makes sense!
I will leave you feedback, I was trying to source the water inlet solenoid. I have been in touch with Espares and they unable to help unless I have a product number. I only have the model number, I have also been in touch with AEG and they emailed me a diagram of a whole load of parts (which mean absolutely nothing to me) they have told me there are 8 variants of PNC on this model and I need to identify the part then they will check the variants to see if they are the same part number. I will leave your feedback now but if there is any way you can help me I would be so grateful, I am selling my house and I need to resolve this problem I can't think what else I can do, I know nothing about appliances ( I am 70 years old)!
Thank you Michael
I emailed you on the 27th asking for further assistance as you had stated you would stay with me until my problem was resolved and on that basis I left you a rating. I have not heard back from you, does this mean you are
now not willing to assist further?
M.p. Jones (mrs)