Hello Jenny, my name is George..Can you let me know the full Enr KGE36AW40G /??Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
I don't know what you mean by enr - as far as I know I have given you the full number. There's no / quoted on the paperwork
Right - well inside the fridge it says the number I've already given you PLUS
/03 FD9206 and then after lots of spaces it says 100024
Thanks Jenny...Can you tell me if there is any ice underneath the bottom drawer in the freezer..
I'm going to be away for a short while but will come back to you when I return
There's very thin film of ice under the bottom drawer of freezer.I defrosted it on Monday.
I definitely did dry under the drawer.
There is absolutely no drainage hole anywhere inside the freezer.
Did you mean the fridge?
The door seal seems fine.
Not hearing from you I have investigated on my own.
I discovered that the drainage hole in the fridge was blocked - so I defrosted the fridge. That seems to have sorted everything.
I know you probably did your best but I'm afraid I can't in all honesty give you a good rating because you weren't able to point me to the answer.