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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15984
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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There I have a hoover washing machine type WMH 168D-80 which

Resolved Question:

Hi there I have a hoover washing machine type WMH 168D-80 which appears to be stuck in a cycle, the display reads 1:28 and I cant get it to move on. I have opened the door, drained the water, cleaned the filter, swithced off at the mains for an hour but when I switch it back on the 128 re appears, any ideas?
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel replied 2 years ago.

Hi

If you try and select other cycles is it stll showing the 128 on the display?

When you turned it off did you remove the plug from the socket completey?

Regards

Customer: replied 2 years ago.

Yes no matter what programme I select the 128 never dissapears, it was unplugged for over 1 hour but when I switched on it came straight back up

Expert:  Daniel replied 2 years ago.

Hi

Ok try this and see what happens as sometimes running a test cycle can clear it.

1. Press and hold button 1
2. Turn the program selector knob clockwise 2 steps
3. As soon as the LED on button 1 lights, release the button
4. All LEDs should light
5. After three seconds but within 5 seconds press button 1

Now it should run a test cycle.

Leave it to do its thing and then when it stops turn it off and try it again and see how it goes from there and let me know.

Regards

Customer: replied 2 years ago.

Hi Daniel, it has now reset and the wife has just put a small load on, hopefully it will get past 128, dont want to celebrate too early

Expert:  Daniel replied 2 years ago.

Hi

Ok fingers crossed this will be fine but if it packs in then just get back to me.

I will be online till about 11pm tonight so just get back to me once its finished a cycle and let me know how it went.

Regards

Customer: replied 2 years ago.

will do, thanks for your help soo far

Expert:  Daniel replied 2 years ago.
No worries speak soon.
Customer: replied 2 years ago.

went fine thanks for the help

Expert:  Daniel replied 2 years ago.

Nice one glad to hear its sorted and thanks for letting me know how it went.

If you could rate the answer i gave that would be great.

Many thanks

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