Thanks Anthony. This problem wold indicate a defect in the unit itself. You can either have it repaired or replaced at your discretion. Contact the store of purchase for this especially if it is under 1 year old. Also you can contact the manufacturer fro this, they will offer you a replacement or repair or refund. Typically this is a good model so I would simply exchange this one. Its likely just got an electronic part that failed soon after assembly as sometimes happens with this issue and others like it. I wish I had better news for you but its best to get a replacement rather than fixing this your self at your expense;-)I will stick with you until your you have resolve with this and You can always get in touch with me if you need further assistance after rating. Please rate my service kindly thus far, and thank you! It is the only way I receive credit for my time with you;-) Have a great day Tony!