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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Just had a hob fitted , by whirlpool , hob 433/s It

Resolved Question:

Just had a hob fitted , for ikea by whirlpool , hob 433/s
It seem to work fine except that the heat indicator light has been on for hours and the hob is cold
Is this a dangerous fault?
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..

Can you give me the full model and the product code for the appliance please.. This will be on the base of the hob and also on the label stuck to the reap of the manual

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.
I took a picture but may not have captured the whole number
Ikea/wh type PLEVS
230v-50 Hz
Mod: 145 409 85.
5.8kw
854146415000
Hope that's enough
Customer: replied 2 years ago.
I have the full number now
854146415000 140544014623
Expert:  George-Allsorts replied 2 years ago.
Thank you Anna, I will be back shortly
Expert:  George-Allsorts replied 2 years ago.

Hello Anna,

If the hob heat indicator/s are still lit, and the relative hob area is not hot/warm, then you need to ring the supplier or the Whirlpool Service Center to have the hob repaired...

The fault is not a dangerous fault but prevents you knowing if the hob is actually hot or not, and therefore is not ideal.

Is the hob under warranty?

Please rate the assistance given & feel free to ask further advice about this if you need to

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