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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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The red light is on and the machine won't do anything.

Customer Question

Hello, the red light is on and the machine won't do anything.
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..

Can I have the model number please... Also, can you tell me if the door is locked?

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.
IWDC 6125
I am able to open and close door
Expert:  George-Allsorts replied 2 years ago.

Thank you Xyna,

You have selected a program?

You have closed the door?

You have pressed START?

Is the door locked indicator red once you press start?

Customer: replied 2 years ago.
Yes that's right!
Expert:  George-Allsorts replied 2 years ago.
Then you have a faulty Door Interlock and it will need replacing..

Please now rate the assistance given by me..

Once rated, I will assitst further by getting you the part number for the Interlock and letting you know where to purchase it.
Customer: replied 2 years ago.
It was extremely slow. Waiting for answers
Expert:  George-Allsorts replied 2 years ago.
I am an appliance engineer and can only respond to you when you return an answer to me...

If you look at the times of the responses, you will see that I respond to you within a few minutes of getting your response to my question... at one point I asked you a question and didn't get a response from you until 29 min 42 secs later.

I have given you to diagnosis of the problem with your appliance and feel that it is only fair for you to return a possitive rating.. I cannot assist you further without one.
George-Allsorts and other Appliance Specialists are ready to help you
Expert:  George-Allsorts replied 2 years ago.
The part number for the Interlock is: C00085194

You can purchase the part from This Link

If you are buying from the link I have given you, discount may be available:
To get discount, when you get to the Checkout page.. To the left of the 'Pay by Card' button there is a link to allow you to enter a discount code.. Click on it and enter the discount code id1975 to get a discount