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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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My samsung fridge freezer RS21DCNS had a problem. Freezer in

Resolved Question:

My samsung fridge freezer RS21DCNS had a problem. Freezer in not cold enough and teh lights on teh front panel have disappear apart from Fridge temp has a flashing line
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - OK could you just clarify something please, the bar in the display indicates where the fault is, as its in the fridge sector this would indicate a fridge fault not a freezer fault as listed. Also could you tell me which bar is is that is staying one ie top left hand, or middle centre etc.
Customer: replied 2 years ago.

The bar that is flashing is the Fridge Temp and it is the top line of the digit that is flashing,

Thanks

Dave

Expert:  Dales-Electronic replied 2 years ago.
OK the top central bar on the display indicates that there is a fault with the ice maker sensor ~ this is the only fault that will shut the machine down fully. You will have to get an ice maker sensor and replace it, switch off the appliance for about 5 minutes and then switch on and the machine should work ~ would you now kindly rate my information to you using the smiley faces below, this allows me to close down the question on the system but lets you ask all further question on a free of charge basis - Ian
Customer: replied 2 years ago.

It's the top right bar on the 2nd digit below Fridge temp that is lit - is that the one you are referring to as the "top central bar?" Where do I get an ice maker sensor from ?

Thanks

Dave

Expert:  Dales-Electronic replied 2 years ago.
OK top right hand vertical bar ~ refrigerator air sensor failure.
Customer: replied 2 years ago.

Hi,

Its top right, but horizontal - same issue??

Thanks

Dave

Customer: replied 2 years ago.

Is it call an air sensor or temperature sensor - I'm trying to find the part.

Thanks

Dave

Expert:  Dales-Electronic replied 2 years ago.
Lets get the display sorted first, there are no right hand side horizontal bars, the only horizontal bars are top central middle central and bottom central. the rest are vertical ie up and down. Would you know state which one is showing?
Customer: replied 2 years ago.

its number 1 on this picture

http://www.selfix-uk.co.uk/Samsung%20RS21%20error%20codes.htm

Expert:  Dales-Electronic replied 2 years ago.
Top central = ice maker sensor
Customer: replied 2 years ago.

cool - thats it.

what type of shop sells them ?

Expert:  Dales-Electronic replied 2 years ago.
OK would you now kindly rate my service to you using the smiley faces below, once this is done you can ask all further questions on a free of charge basis. Many thanks - Ian
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