no the pump continues to run
Filter clean and brand new replaced last week, and it is clean and free from foreign objects. It is something iffy as it will run once or twice then stop. It is always the same position although on different cycles.
Nothing had changed recently near the machine so its internal. I have run three cleaning cycles with machine cleaners and descaling agents. No difference.
I usually use the spin cycle to check the machine as this is where it stops. I close the door put the machine on spin and switch on. It comes up with 17 minutes the door locks and the pump starts. The pump then stops for a few seconds then starts again, time still 17 minutes. The drum should start to move slowly one way then back and the clock should drop to 16 minutes. The movement of the drum is not starting. On a normal washing cycle this is where it is stopping.
Thank you for that description of the problem Douglas...It is highly likely that since the appliance is now 4 years old, the brushes that drive the motor are worn to the point that they are insufficiently making contact with the commutator in the motor.Check and change the brushes as necessary... Clean all carbon from the commutator during this process.
Please rate the assistance I have given you today & feel free to ask for further advice if needed
The drum seems ok at all other times and does full washes without a problem. I think something else is not set to enable the drum motor to start, but I don't know what.
sometimes but sometimes it stops at the point of the pump going but the drum not turning
Douglas If the drum seems ok at most times, completing washes on most occasions, and the issue only affects the spinning of the motor then it is one of the following:1.. PCB (Motor relay on the PCB is sticking or has a dry joint, or PCB itself is faulty)2.. The motor (Brushes are at there 'end of life' state; Tacho gen is faulty, Wire with a bad connection)In my opinion, given your latest descriptions, it is likely to be the PCB...
Does the appliance not produce any error code, or any series of lights?
No, no error codes, is the pcb a buyable spare part or am I better replacing the machine