How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask KevinWhiteJA Your Own Question

KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 987
Experience:  Worked on appliances for more than 15 years
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

I have an AEG Lavatherm 57520 Tumble Dryer and it has just

Customer Question

I have an AEG Lavatherm 57520 Tumble Dryer and it has just stopped heating. If you select any programme it will run for around 20 seconds (no heat) and stop with the End/Crease guard light illuminated
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.
Hi, welcome to Just answer .... the problem is with the thermostat or the heater located inside the back of the dryer... you can also check for a red button on the thermostat..if its there then press it to reset the unit. If its not there then test the heater and thermostat for continuity, replace the part that has no continuity._____________________________________________________________________________________________________If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
Customer: replied 1 year ago.

Hi Kevin, Thermo has no reset button so bypassed it temporarily but made no difference so guess it is the heater...

Expert:  KevinWhiteJA replied 1 year ago.
Yes, you can test it with a meter before replacing it ... a new one will cost around £115 + labor
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 987
Experience: Worked on appliances for more than 15 years
KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Replaced the heater/thermo unit and all sorted now, thanks Steve

Expert:  KevinWhiteJA replied 1 year ago.
That is great ... Thank you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions