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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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After completing a washing, the door did not open.

Resolved Question:

After completing a washing, the door did not open.
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..

Can you tell me if there is water still in the appliance?

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.
No, there is no water in the Washer. Spinning s completed.
Expert:  George-Allsorts replied 2 years ago.

First make sure that if your model has a child lock, that it is not activated

Disconnect the power
Pull the machine out
Undo the screws and remove the lid
From the front of the appliance reach down the right side to the door lock
Remove the cover over the lock (if applicable)
Feel for the Pecker poking through the door lock and push it toward the center of the door and back again.. (Do it a few times)
The door will then open
Once you have the door open, do not use the appliance again until you have replaced the lock.

Please rate the assistance given

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Customer: replied 2 years ago.
I am not as skilled or competent as to go into the inside as described. I'm afraid of complicate issues. However, if somebody better technically skilled comes around tomorrow, fine. As for now I don't have the tools. Thanks.
Expert:  George-Allsorts replied 2 years ago.
Ok Adeolu, let me know how you get on..

Meanwhile, please rate the assistance given today.. following a rating you can return for further assistance if necessary.

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