the only thing that happens is that the LED comes on for a few seconds when we press reset. no sound at all from the fan. The remote control has a LED light too which shows when we press the buttons. The strip lights on the fan haven't come on either.
Would welcome any suggestions.
we think it is wired correctly as all we have done is plugged it in to a socket in the ceiling which our electrician did. There doesn't seem to be any switch in the unit apart from the reset button And this doesn't switch light on. sadly we ordered this unit from Italy so not sure how easy it will be to get it looked at , if you have any other ideas let me know.