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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My Bosch up right frost free freezer is sounding alarm and

Customer Question

My Bosch up right frost free freezer is sounding alarm and when I switch on super freeze
alarm has stopped but I am not convinced the freezer is working and it is full I want an emergency visit to check it
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.
Hi, I'm sorry to hear that. How old is your freezer?Also where are you located?State and Town, I will see who comes highly recommended.Of if you would like we can help you with that as well diagnose the problem?Thank youTech Michael
Customer: replied 1 year ago.

about 5 years located in Langford Bedfordshire SG18 9SA

If you can diagnose the problem and help that would be fine

Expert:  Michael replied 1 year ago.
Hi, thanks.is there anything else that happens other than the audio alert?Tech Michael
Customer: replied 1 year ago.

no I I have put the super freeze on and SU is flashing now

Expert:  Michael replied 1 year ago.
Thank you for that,You will need a thermometer for the freezer.I need to know how cool it is in there.Also please check the rear wall inside the freezer let me know if there is any excessive frost or there is any ice build up there?Tech Mike
Customer: replied 1 year ago.

I do not have a thermometer but I can now confirm it is not freezing

as there is dampness. I need repair fast that is now obvious

Expert:  Michael replied 1 year ago.
Please check the previous post I sent. Also please check the rear wall inside the freezer let me know if there is any excessive frost or there is any ice build up there?
Customer: replied 1 year ago.

The freezer is wet so clearly not freezing and I am moving my food out to a neighbour

There is no frost build up or ice

Expert:  Michael replied 1 year ago.
Thanks, ***** ***** know when your ready to check the freezer.Also do you have a multi meter?Tech Mike

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