How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

My Bosch up right frost free freezer is sounding alarm and

Customer Question

My Bosch up right frost free freezer is sounding alarm and when I switch on super freeze
alarm has stopped but I am not convinced the freezer is working and it is full I want an emergency visit to check it
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi, I'm sorry to hear that. How old is your freezer?Also where are you located?State and Town, I will see who comes highly recommended.Of if you would like we can help you with that as well diagnose the problem?Thank youTech Michael
Customer: replied 2 years ago.

about 5 years located in Langford Bedfordshire SG18 9SA

If you can diagnose the problem and help that would be fine

Expert:  Michael replied 2 years ago.
Hi, thanks.is there anything else that happens other than the audio alert?Tech Michael
Customer: replied 2 years ago.

no I I have put the super freeze on and SU is flashing now

Expert:  Michael replied 2 years ago.
Thank you for that,You will need a thermometer for the freezer.I need to know how cool it is in there.Also please check the rear wall inside the freezer let me know if there is any excessive frost or there is any ice build up there?Tech Mike
Customer: replied 2 years ago.

I do not have a thermometer but I can now confirm it is not freezing

as there is dampness. I need repair fast that is now obvious

Expert:  Michael replied 2 years ago.
Please check the previous post I sent. Also please check the rear wall inside the freezer let me know if there is any excessive frost or there is any ice build up there?
Customer: replied 2 years ago.

The freezer is wet so clearly not freezing and I am moving my food out to a neighbour

There is no frost build up or ice

Expert:  Michael replied 2 years ago.
Thanks, ***** ***** know when your ready to check the freezer.Also do you have a multi meter?Tech Mike

Related Appliance Questions