Hi Tech Mike
I am not the most technical but will try to answer your questions.
Purchased Oct 2014
Wasn't downloading anything I was opening a PDF that I trusted
I use Hotmail & outlook for emails and how can I find out what system I am using?
I am using Windows 8.1 with Bing.
When I double click the mail icon it starts to open and then just goes back to start screen. then the icon is displayed on bottom of my desktop but it isn't open.
My payroll program did make me re-enter my licence info earlier which was weird. Everything else seems ok.
OK will give that a go thanks, ***** ***** you know!