it is one year old but I cannot access the model number as it is on the back and I cannot get it out
No, that is part of the problem
ZWH 7148 P (can't believe I didn't see that!!)
1 red and 3 green (LEDs didn't go out
, flashes just started)
Yes, normally exactly that
I've managed to do that (pulled the drain hose up about two to three inches as far as it can go before hitting the worktop) but how do I restart the washing machine as it was already in its cycle? It just hums then bleeps.
Tried all that; no change unfortunately, nothing different
I am so sorry. I have had someone installing a new kitchen and he must have turned the water supply to the washing machine off. I turned it back on and it is working (I also reduced the load to be sure). Thank you for your help.