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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a very old Aga which works well but the top and handles

Customer Question

I have a very old Aga which works well but the top and handles get very very hot even though I now keep it so the thermometer reads a centimeter below the black line. Could the grey packing material inside have sunk over the years and need refilling. If so, could it be done by my AGA engineer?
Submitted: 1 year ago.
Category: Appliance
Expert:  adamd-mod replied 1 year ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!


Customer: replied 1 year ago.

I don't mind waiting

Expert:  adamd-mod replied 1 year ago.


We will continue to look for a Professional to assist you.

Thank you for your patience,


Customer: replied 1 year ago.

As you are unable to help me I want a total refund NOW Forget that I said I didn't mind waiting as I do not think you can help. I understand that you have no expert for this particular question, but I am not prepared to pay for NOTHING, so please refund my £20 at once.

Mary Hope

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