How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

Samsung rsh7 ice maker making ice but not delivering ice

Customer Question

samsung rsh7 ice maker making ice but not delivering ice
This appears to be either intermittent or some sort of thermal fuse there is a bi metal fuse before cube & auger motor how to check this o also experienced poor connections on lever micro switch which I thought o have put right
Submitted: 2 years ago.
Category: Appliance
Expert:  adamd-mod replied 2 years ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!

Adam

Customer: replied 2 years ago.
yes i am prepared to wait a bt longer but the expert required to sort this problem would have to be a samsung electrical/electronic engineer as the problem is a complex electrical issue not a refridgeration problem
Expert:  adamd-mod replied 2 years ago.

Hello,

We will continue to look for a Professional to assist you.

Thank you for your patience,

Adam