How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

My winter halter glass wash machine (uc series) is giving

Customer Question

My winter halter glass wash machine (uc series) is giving cloudy results on the glasses and not removing finger prints
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..

When you are looking for the cause of a bad cleaning result there are 4 factors to consider.

1. Temperature
2. Chemicals
3. Time
4. Mechanics

Chemicals
Possible causes for a bad cleaning result are:
1. The detergent does not match the purpose
2. The rinse aid does not match the purpose
3. Dosing amount (detergent / rinse aid) too low
4. Dosing device (detergent / rinse aid) does not work (electrically /
mechanically)
5. Dosing hose (bended, not ventilated, torn, crystallised detergent)
6. Storage container (detergent / rinse aid) empty or interchanged
7. Detergent crystallised in storage container

Mechanics
Possible causes for a bad cleaning result are:
1. Contaminated or clogged nozzles
2. Contaminated or clogged filter system
3. Wrongly set parameters (e.g. too low pump pressure)
4. Blocked or worn pump wheel
5. Wrong choice of rack
6. Inadequate loading of rack
7. Foam formation (e.g. due to the use of manual washing-up liquid)

Time
Possible causes for a bad cleaning result are:
1. Wrong programme selected
2. Wrongly set parameters

Temperature
Possible causes for a bad cleaning result are:
1. Defective heating element in the tank or boiler
2. Wrongly set parameters
3. Defective temperature sensor on the tank or boiler
Additionally, the water quality plays an essential role when a perfect
cleaning result is intended to be reached. The kind of water treatment
must be adapted to the dishes

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.
So if I've cleaned the machine checked the temperature and as the machine was working perfectly a month ago I can assume it is perhaps an issue that will need servicing?
Expert:  George-Allsorts replied 2 years ago.
Yes.. There could be an internal problem with dissemination of cleaning products or water