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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a siemens iQ100 dishwasher - I have E15 + the tap

Customer Question

hi - i have a siemens iQ100 dishwasher - I have E15 + the tap symbol flashing constantly - any ideas
Submitted: 1 year ago.
Category: Appliance
Expert:  Rob replied 1 year ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Do you hear a pump running?
If so, does it stop if you open the door?
Can you pull the machine out from under the counter?

Thanks
Rob
Customer: replied 1 year ago.

yes the pump is running but it stops and starts - machine is integrated I have removed the kick boards - but can not access the back of the machine

Expert:  Rob replied 1 year ago.
Hi Susan

Can you remove the kick panel of the machine?
Customer: replied 1 year ago.

is that the metal plate held in by two screws

Expert:  Rob replied 1 year ago.
yes
Expert:  Rob replied 1 year ago.

It sounds like the machine has water in the base, where the pumps are.

This sets the flood guard and the discharge pump will run continuously in an effort to protect the electrics in the base.
Turn off the electric.
Remove the lower kick panel

Look in there, it will be wet

Dry the whole area out carefully

The machine should now be reset.
If this re occurs you have a leak and will need to find it and rectify it .

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob

Rob and other Appliance Specialists are ready to help you
Expert:  Rob replied 1 year ago.
Hi Susan
How did it go
Is it all ok now?
If so, please dont forget to rate as this is the only way I get credit for spending my time helping you with this
Thanks
Rob

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