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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a beko 81442 washing machine which fails to take

Customer Question

Hi,
I have a beko 81442 washing machine which fails to take the softener. What should I do?
Thanks
Mike Farrer
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello Mike, my name is George..

Is water collecting in the drawer with the softener?

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.

Hi George,

No, only the softener is left. I have taken the drawer apart and all channels are open and clean

Expert:  George-Allsorts replied 2 years ago.
Ok Mike, Can you tell me if your model has one or teo water inlets?
Customer: replied 2 years ago.

Single cold water feed to machine

Expert:  George-Allsorts replied 2 years ago.
Sorry for the delay in answering.. Have a look at the valves behind the inlet.. Use a multeter to check the resistance across the terminals of each solenoid. Let's know what readings you get.
My presumption is that you have a faulty solenoid.
Regards