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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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How do I unlock the washing machine

Resolved Question:

How do I unlock the washing machine
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..
Can you tell me if the appliance still has water in it. Also, do you have any idea of the model number?
Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.
Bosch WAE24369GB
Customer: replied 2 years ago.
No water in it
Expert:  George-Allsorts replied 2 years ago.
1. Turn the programme selector to Off and disconnect the mains plug.
2. Drain any detergent solution (If applicable).
3. Open the flap at the bottom right of the appliance.
4. Pull the emergency release downwards with a tool and release.
The washing machine door should now be opened.
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