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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a CDA 990 double oven. The bottom oven has stopped

Resolved Question:

I have a CDA 990 double oven. The bottom oven has stopped working. There is no lights showing on the touch panel. ( the top oven is working )
Could you tell me, what may be wrong with it, and what would you recommend.
The oven was last used without any problems, and only
Noticed when cake baking, that it would respond , no
Blue digital lights on at all.
Submitted: 1 year ago.
Category: Appliance
Expert:  Rob replied 1 year ago.
Im so sorry that no one else has responded to you.Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.Can you give me the full model number from the data plate on the oven?ThanksRob
Customer: replied 1 year ago.
Hi Rob,
The no on the plate is DV 990 SS .
I have the set nor if needed
Expert:  Rob replied 1 year ago.
ThanksUnfortunately, because the panel wuld normally be lit, this sounds like the main board has failed.Can you tell me how old this is?Rob
Customer: replied 1 year ago.
The oven was purchased in 2010, when a new kitchen was installed.
If it is the main board, can this be purchased easily, and does it have to be
Installed by a qualified person
Expert:  Rob replied 1 year ago.
Hi Lydia

These carry a 5 year parts warranty, soo you may still be in warranty

Either way, you are best advised to contact CDA and have them carry out this repair as they will give you a warranty on the replacement parts.

Their details are
Telephone:
+44 (0)1949 862012
From Ireland only:
1-800-535556
Fax:
+44 (0)1949 862003

Open 08.30 - 18.00 Monday to Friday

Open 09.00 - 16.30 Saturday

In the meantime,

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob

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