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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Water fills then nothing happens program counts down but there

Resolved Question:

Water fills then nothing happens program counts down but there is not movement of arms
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is George..

Can you supply the full ENR & FD from the top metal part of the door please.

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 1 year ago.

bosch sgs6352gb/17 FD 8105 280243

Expert:  George-Allsorts replied 1 year ago.
Thanks for that Bob.. Can you tell me if you can hear a light buzz from the right side of the appliance?
Customer: replied 1 year ago.

Yes there is a wirring noise but no action, it goes through the cycle fills and drains but the water arms do not spin

Expert:  George-Allsorts replied 1 year ago.
OK Bob, if you open the door, can you confirm that there actually is water in the appliance?
Customer: replied 1 year ago.

yes there is still water in the appliance

Expert:  George-Allsorts replied 1 year ago.
Ok Bob, then either you have a jammed wash motor, or the 5mf capacitor that drives your wash motor is defective
Customer: replied 1 year ago.

are these expensive?

Expert:  George-Allsorts replied 1 year ago.
The capacitor p/n: 00055114 £20.50

The Wash Motor comes in several pieces.. some parts are less than £15 but some are over £120.

If you take off the front of the motor, you may find that a piece of glass is jamming the impeller and it only requires the removal of that blockage to work again.

Investigation before purchase is very prudent in this case i'm afraid Bob
Customer: replied 1 year ago.

Ok thanks will have a look, but I think the dishwasher is 10 years old, so may be a new one

Expert:  George-Allsorts replied 1 year ago.

Please rate the assistance given by me... Feel free to call back for further advice if you decide to have a look Bob, and let me know what you find..

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