Nothing in the "user instructions booklet". The machine is built-in, so can't see anything on the back.
Ok Roy, if you open the door, the code should be on a label down the side of the door.
OK, the code is(###) ###-#### The machine is fixed in a corner of the kitchen such that the relevant side of the door is obscured when it opens, so I was not aware there is a label there. Having removed the adjacent cupboard door, the label is now clearly visible!
George: I just switched on and the five programme lights have flashed 30 times without pausing (not sure if this is the info you need).
My machine does not have an error display, George. Following your instruction, LEDs 1 and 4 start flashing after a minute and stop after 5 seconds, but nothing further happens - i.e. all 5 lights do not flash at all. Hopefully this will tell you something!
Pressed power button, then programme button once for programme 1,and closed the door. After a few seconds came the usual sounds of water splashing around, but everything stopped after a minute or so. Opened the door and all 5 lights were flashing and continued to flash without stopping until I switched off the power.
OK. Again it faulted out after one minute. Actually, there was no water in the machine - what I have been hearing is just the pump running.
I want you to try two things
Please get a bowl of water and empty it into the appliance to the level that would be the norm, then turn on the appliance the way you would normally do to set a program.
Let me know if that works... If it doesn't alter anything:
Please check the base for water ingress... To do this, take out the appliance from its residence and tilt it backwards to remove any water that may be there, then whilst out, try the appliance again.
Poured in water, as you suggest, and started machine in usual way. Pump started and heard water running out the drain hose. Again, it stopped after a minute.
I don't think we are getting anywhere. I am limping along with one or two re-sets so that it eventually runs, with clean dishes produced daily.
Is there a circuit board which can be replaced by a local engineer? Otherwise I will give up and buy a new machine.
I hope I have solved the problem, George. You gave me the clue by saying that only the pump would run if there is still water in the machine. When started a new cycle, the pump has run to remove any water still lingering from the previous run, but I guess in my case it was not achieving that completely until I reset it to start again (once or twice), whereupon the cycle has run to completion. I considered that although the machine looked clean, including the initial filters, in this hard water area there could be a limescale build-up in the final outlet.
So a have run with a triple dose of de-scaler which I have had hanging around for a few years with only occasional use (tut-tut). It has now run successfully this afternoon without need of a reset.
Many thanks for your patience and vital clue!