How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 997
Experience:  Worked on appliances for more than 15 years
Type Your Appliance Question Here...
KevinWhiteJA is online now

My whirpool pool ultimate care II american collection top loader

Resolved Question:

My whirpool pool ultimate care II american collection top loader won't start. Working fine yesterday! use it for washing horse rugs pads etc,any idea what's wrong
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
Hi, welcome to just answer ... with the washer will have to clean the drain hose/pump and make sure nothing is blocked in there.. if the problem is still there then please get back with its complete model number_______________________________________________________________________________________If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
Customer: replied 2 years ago.

Thank you kevin for getting back to me so quickly! Haven't much experience with this type of machine do I access the drain/hose pump from the back or do I have to remove the agitator?

Expert:  KevinWhiteJA replied 2 years ago.
You will have to remove the pump from the back and then clean it completely
KevinWhiteJA and other Appliance Specialists are ready to help you