How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

Our Zanussi Essential 1200 spins but does get up to full spin

Resolved Question:

Our Zanussi Essential 1200 spins but does get up to full spin speed.
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..

Please provice the PNC or Product Code of the appliance.

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.

product number is###-##-####01

Expert:  George-Allsorts replied 2 years ago.
Thank you Eric,

Can you tell me when the appliance was last serviced?

George
Customer: replied 2 years ago.

Has not been serviced in the past 5 years. I just need to know if it can be fixed or am I looking at a new washer.

Expert:  George-Allsorts replied 2 years ago.
By the sound of the fault Eric, and the fact that the appliance has not yet had a replacement set.. all you'll need to do is to call in an engineer to replace the brushes on the motor.
George-Allsorts and other Appliance Specialists are ready to help you