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Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16068
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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I have an under counter freeze whirpool may be i need to

Customer Question

i have an under counter freeze whirpool may b be i need to change or just repair possible to have an expert i dont have any otherinformation.thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  Daniel replied 1 year ago.

Can you post the model number please. It will be on a sticker inside the freezer behind the drawers at the bottom.

Also what is the freezer doing wrong for you?
Has it fully defrosted?
Can you still hear it running?

Customer: replied 1 year ago.

i cannt see i am disabed is fully defrosted is not running.thanks antonio

Expert:  Daniel replied 1 year ago.
Hi Ok are you looking at fixing this yourself or are you wanting an engineer to call out and fix this? If you need an engineer then can you post your postcode and i can find the details for local engineer for you? Regards
Customer: replied 1 year ago.

i need an engineer to come and fix it

Expert:  Daniel replied 1 year ago.
Were abouts in the uk are you then?
Customer: replied 1 year ago.

68 don phelan closo camberwell london se57bb

Expert:  Daniel replied 1 year ago.
Ok thanks for that, Ive got 3 opitions for you, You can either give Whirlpool direct a ring and they will sort it for you. They are usually a little bit more expensive then a local engineer but they usually carry spares with them. There number is *****(###) ###-####Or for a local repair company which will be a little bit cheaper *********** Or another option is british gas as they do a fixed price repair for 0800(###) ###-####So thats you opitions here. I think personally the best is the british Gas as you know it wont cost more that that so thats the price you will pay in total were as the above you would need to pay parts and labour depending on the parts needed so it could be a lot more. Hope this helps you but if you need anymore info just get back to me. Regards
Customer: replied 1 year ago.

everything is funny after an hour of wasting time

Expert:  Daniel replied 1 year ago.
Sorry dont know what you mean?