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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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My machine is deplaying fault F21. How can I fix it?

Resolved Question:

my machine is deplaying fault F21. How can I fix it?
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is George..

Can you tell me the appliance ENR please.. This will be on a label inside the door opening.

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 1 year ago.

ENR# ***** FD 8802 601464

Expert:  George-Allsorts replied 1 year ago.
Thank you Christine...

The F21 fault code for this model indicates a problem with the motor.. The problem is likely to be that the carbon brushes of the motor need changing.

After doing this you will need to reset the appliance to rid it of the fault code before it will operate again.

regards
George
Customer: replied 1 year ago.

thank you. Are these brushes readily available and are they easy to replace or will it take an engineer to do the Job

Expert:  George-Allsorts replied 1 year ago.
You are welcome Christine,

The brushes are available from various places but it is always best to buy original Bosch ones

Here is a link to Original Brushes

DISCOUNT
If you are buying from the above link a discount might be available.. When you get to the Checkout page.. To the left of the 'Pay by Card' button there is a link to allow you to enter a discount code.. Click on it and enter the discount code id1975 to get a discount

Below is a link to a Youtube video of how to change the brushes.

Here is a video to help you

regards
George
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