How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Plumberpro Your Own Question

Plumberpro
Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience:  Heating and hot water heating appliances experienced
77408428
Type Your Appliance Question Here...
Plumberpro is online now

My daughter has moved over the weekend and a Stanley range

Customer Question

my daughter has moved over the weekend and a Stanley range is the central heating boiler. we can't the CH to work, could you help please
Submitted: 1 year ago.
Category: Appliance
Expert:  Plumberpro replied 1 year ago.
Hi , is there a clock/ programmer and or room thermostat? Check cupboards for programmer , thanks
Customer: replied 1 year ago.
I have tried the thermostat and the clock is on a 24 hours settingGraham
Expert:  Plumberpro replied 1 year ago.
Hi
Has the range been off for some time?
What fuel is it using ,ie gas or oil ,LPG?
Is it out?
Customer: replied 1 year ago.
It is oil, and nog sure it it has been used for some time. The cooker part seems to work as it gets hot and the burner fires up.Graham
Expert:  Plumberpro replied 1 year ago.
OK , most likely the pump is stuck and or the system needs airing . this is typical for a system that hasn't been used for a while.
Does the stove heat the hot water as well? If it does , check if the pump is in the same cupboard.
Customer: replied 1 year ago.
I am going there in an hour so will check it then, thank you.Graham
Expert:  Plumberpro replied 1 year ago.
OK
Customer: replied 1 year ago.
I have checked the pump and it is definately not pumping. We seem to have about 15 -30 secs of burning then the violet switches off.Graham
Expert:  Plumberpro replied 1 year ago.
Hi , I think the pump must have seized. The boiler fires, overheats then turns off .
There is a small bleed cap with a slot on the pump face if you undo that ( use a towel underneath to catch a little water ) and put in a screwdriver and spin the pump rotor. This sometimes get it going again temporarily.
However if that isn't something you feel confident in doing then , just replace the pump .
Expert:  Plumberpro replied 1 year ago.
Hi , if happy with your answer would you mind rating it please ,thanks.
Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience: Heating and hot water heating appliances experienced
Plumberpro and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
It was a small thermostat that worked on the pump, it was stuck. We did;t even know there was one. Many thanks.Graham
Expert:  Plumberpro replied 1 year ago.
Your welcome , glad you got it going

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.